Trenches Law News • December 3rd, 2021
Every person in the Trenches Law family is important to us, which is why we’ve decided to introduce you to a different member of the team each month – so you can learn more about them.
In this Q&A, we’re finding out more about Sarah Dale, our client service manager. Discover more about her role, how her colleagues would describe her, and the most satisfying moment of her Trenches Law journey so far…
Summarise your role in one paragraph
I was recently successful in becoming client services manager, as part of our exciting restructure. My role is incredibly varied, and I support various departments for one of our clients – including both build and commercial teams – to ensure we’re engaging with the right freeholders and getting premises ‘unlocked’ via signed wayleaves. Negotiating complicated agreements and freeholder expectations – while supporting a successful workforce and their developments – is key to my job.
What is your favourite part of your position at Trenches Law?
The client relationship element is what I really love about my role. I think my experience as a senior recruiter in a past life has really helped. The collaboration we can have across two businesses makes for a great partnership.
Which one word do you think your colleagues would use to describe you?
Energetic, probably. I just don’t stop and I work best with lots to do – plus it’s one of our values.
What word do you think best describes Trenches Law?
Ambitious. From the growth of the teams, our client base, and the diversity of what we are able to offer our clients, it’s great to be a part of these plans for the company and feel like you’re making an impact too.
What’s been the most satisfying moment of your Trenches Law career so far?
Gaining recognition as the employee of the quarter for Q3. I’ve never won anything like that before!
If one of your colleagues could win an award (industry or office-related) who would it be and why?
Sharon McDermott, our co-founder and managing director, who is a working mum running a business (technically three businesses) yet is never too busy to help when I pester her about any legal queries. She was recently shortlisted for the Female Entrepreneur of the Year category, at the Forward Ladies Awards, and we were all so proud.
What are your hopes for Trenches Law in the coming year?
With our continued success and doubling the size of the team, we are forward-thinking enough to look at talent from other industries and see the benefit of what that brings to the table. If we continue doing this I think it’ll only continue to help us as we head into 2022 and beyond.